Our 7 Brand Promises

Twin Falls Subaru assists our guests with the guidance of our 7 Brand Promises. These Brand Promises allow everyone to know exactly what to expect when working with our team on everything from purchasing a vehicle, to routine maintenance to knowing we have your best interests in mind when assisting you.

ONE LOW PRICE, PLAIN & SIMPLE, ALWAYS
- Whether you’re 18 or 80, you get the same price, up front, 24/7, since we price our vehicles, not our guests.
- There’s no need for guests to negotiate with us to get our Best Price.
- Same Best Price, whether on the lot or on the Internet.
- We always have fair prices, representing solid value.

RELAXED SHOPPING EXPERIENCE & CONSULTATIVE SALES PROCESS
- Relax, our sales team is here to help you make a wise choice, and they’re paid based on how satisfied you are, not how much you spend or even what vehicle you choose.
- Our guest-friendly consulting process aims to first identify the wants and needs of our guests before we present any vehicles to them. It is a process to build the guest’s knowledge of the choices that are available to them prior to deciding which vehicle is best for them.

REAL CASH VALUE FOR YOUR TRADE
- You’ll know what your vehicle is worth, based on the current market value, which doesn’t depend on which one you want to buy.
- We’ll pay you that for your vehicle, even if you don’t buy ours.
- We have an interactive trade evaluation process designed for the guest to get all of the money for their trade up front without the need for any distasteful negotiating.
- We replace negotiation with documentation and proof.
- We sell more used vehicles than anyone else in the market, so we need your trade, so we can pay you top dollar to help you replace it.

THE RIGHT VEHICLES AT THE RIGHT TIME
- We have the right vehicles in stock, based on what you want, at the best value for your money.
- Twin Falls Subaru always offers 100’s of vehicles to choose from.
- There are various levels of reconditioning. And we are more than happy to share with you what we have done and what we have not done… that’s transparency.
- All vehicles are priced right up front, 24/7 with our very Best Price.

FINANCIAL SERVICES FOR TODAY & YOUR FUTURE
- Competitive financial services to meet your budget.
- Your choice and your credit history won’t change the price of the vehicle.
- The financial services process is aimed at creating the highest value for our guests today and in the future retaining those guests for life.
- We will help guide our guests through the financing process, explaining each detail along the way.
- Our team has a stable of dozens of lenders, enabling us to find the right fit for your transaction.

YOU CAN’T BUY THE WRONG VEHICLE FROM TWIN FALLS SUBARU
- 7-day money back guarantee on all new and pre-owned vehicles: Bring it back in the same condition it was in when it was purchased and get a full refund. No questions were asked.
- 30-day exchange available on most pre-owned vehicles: Return your purchase within 30 days and receive the full purchase price for any vehicle on the lot.
- 90-day powertrain coverage on most pre-owned vehicles.

DEPENDABLE SERVICE TO MEET YOUR SCHEDULE
- Our professional team is here to provide you with full maintenance and repair services when you want and need them, including a full-day on Saturdays.
- Extended service hours, nights, and weekends.
- Subaru Express Service will save you valuable time with quick oil change visits.
- Professional Subaru Certified Service staff that is focused on your needs.
You can learn why thousands of visitors to Twin Falls Subaru have graced us with a 4.7 rating on Google by setting your appointment with our team, enabling you to experience the 5-star service our team strives to offer all of our guests.